Delivery Information

In stock items will ship within 1-3 business days.

Made to order items will be shipped as soon as they are finished. The timeframe for this is 2-3 weeks, unless otherwise stated.

Ring sizers will be posted by letter in a small envelope.

If you need your item in a rush or by a specific date please get in touch. I’ll try my best to work within your timeframe.

Shipping Costs

New Zealand
Free - Courier with signature (1-2 business days)

Australia
Free for orders over $200 NZD
$20 flat rate for orders under $200 - International Courier with signature (2-6 business days)

Everywhere else
Free for orders over $200 NZD
$40 flat rate for orders under $200 - International Courier with signature (2-10 business days)

Delivery time frames are estimates provided by the postal service, as such Megan Webber will not be held responsible for late deliveries caused by the postal system or for customs clearance.

Duties & Taxes

International purchases may incur taxes and duties applied by customs in the recipient's country. The responsibility to organise and pay for any duties, foreign taxes or other fees which may be imposed will be borne by the customer. To determine exactly what these charges may be, please contact your local customs office.

Returns

If your purchase isn’t what you expected please get in touch with me so that we can resolve any issue. Exchanges or credit notes are available for items returned in a new, and un-worn condition. The return shipping cost will be the responsibility of the buyer. Refunds are not available if you simply change your mind. Exchange requests and credit notes are subject to availability and will be issued at the discretion of Megan Webber.

Sale, resized, customised or commissioned items are final sale and can not be returned or exchanged.

If an items arrives to you damaged or faulty, please let me know and I will gladly repair or replace the piece for you.